a little about me
Hello! I’m Melina Siamalekas. I’ve been working with Pro Distribution Services for close to 5 years now as a Customer Service Representative. I service 7 of the 9 accounts Pro Distribution handles. I am able to arrange spreadsheets by using functions like; Autosum, Sort, Filter and various formulas.
Some of the other abilities I have are; being able to trace shipments that are in transit. This involves calling the destination, and relaying information to our agent. Once the agent is updated, I’d update the client on what’s happening.
If there’s a direct shipment, I would put those in and ship them after the fact; once the freight has already been delivered.
Behind the scenes, I am responsible for maintaining and updating the accessorial charges and fuel surcharge. I look over most invoices from the 23 agents Pro Distribution deals with. On a monthly basis, I’d audit around $3,000 to $60,000 worth of invoices a month.
Every week, I’d invoice an account. Once completed, I’d send it off to management and our clients. Since I started, I’ve sent over $250,000.00 worth of invoices.
I’ve had experience with collections. I have spoken to 22 clients regarding outstanding invoices. I’ve collected over $1,600.00.
Some of my favorites taken by Effie @ EffieEdits. These 3 were taken in Oakville near Bronte Creek Provincial Park.