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Melina Siamalekas

Customer Service Representative

Resume

Experience

Customer Service Representative

September 2016 to Present

Pro Distribution Services, 1145 Sutton Drive, Burlington, ON  L7L 5Z8
  • Accurately enter jobs in the system, recieve and ship some freight.
  • Follow up on internal and external inquiries and maintain client files.
  • Audit and total invoices sent from clients.

Administrative Assistant

March 2016 to September 2016

Videoplus Transcription Services, 216 – 4031 Fairview Street, Burlington, ON L7L 2A4
  • Assembled Transcripts (Print, Bound, and Proofread)
  • Filed folders numerically along with Quality Assured all Transcripts and saved in an MS Word and PDF Document.
  • Mailed Transcripts (through Purolator bags) to the appropriate addresses.

Receptionist

August 2015 to March 2016

Orleans Dodge, 1465 Youville Drive, Orleans, ON K1C 4R1
  • Recieved payment via cash, credit, cheques, and debit transactions; knowledge of ADP.
  • Created cash receipts for clientele; know how to manage a switchboard.
  • Managed invoices and placed them in numerical order.

Hostess

November 2014 to September 2015

Rockwells, 1642 Merivale Road, Nepean, ON K2G 4A1
  • Assisted customers to tables around the restaurant.
  •  Refilled items such as sugar and milk on each table.
  •  Took orders over the phone and from walk-in customers.

Early Childhood Educator

Glen Abbey Childcare Centre, 1240 Old Abbey Lane, Oakville, ON  L6M 3Y4

September 2013 to August 2014

  • Developed and implemented child-care programs that supported and promoted the physical, coginitive, emotional and social development of children.
  • Lead activities by telling or reading stories, teaching songs, taking children to local points of interest and providing opportunities to express creativity through the media of art, dramatic play, music and physical activity.
  • Planned and maintained an environment that protects the health, security and well-being of children.

Customer Service Representative

August to September 2011

Glen Abbey Community Centre, 1415 Third Line, Oakville, ON L6M 3G2
  • Completed pass and membership sales.
  • Program Registration.
  • Facility Rentals and providing information to customers and potential customers both over the phone and in person.

Cashier

August 2010 to December 2012

Glen Abbey Community Centre, 1415 Third Line, Oakville, ON L6M 3G2
  • Recieved payment via cash.
  • Greeted clientele.
  • Gave product to the client.

OBJECTIVE:

Hello! My name is Melina Siamalekas.  Graduated Algonquin College in December of 2015 with an Office Administration Certificate.  I’m an honest, hard-working individual with strong verbal and written communication skills as well as, planning and organizational skills.  I am able to work under pressure, set priorities, handle a high volume of work and meet deadlines.  I also excel in WordPress and Microsoft Office (Excel, Word, PowerPoint, and Outlook).  I also have some knowledge in Microsoft Visio.

Skills

Programs

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Microsoft Visio

ADP

WordPress

Profile

Teamwork

Attention to Detail

Customer Service

Dependable

Honest

N

Reliable

Accountability

Client Focused

Language

h

English

Hobbies

Volleyball

Fishing

Paddling

Knitting

Crocheting

Education

Algonquin College

Intensive Level 1 French
January 2016 – February 2016

Algonquin College

Office Administration
September 2015 – December 2015

Sheridan College

Early Childhood Education
September 2011 – June 2012

White Oaks Secondary School

High School
September 2007 to June 2011